FAQ's

Welcome to the BEAUTYhub online store where our purpose is to offer you products that not only take care of our skin but also teach it how to function properly, respecting its ecobiology and preserving the skin's ecosystem.

We aim for delivery within 3-4 working days, excluding National Holidays. During periods of promotions or special offers such as Black Friday, Christmas, Easter and holidays, there may be a slight delay in your order due to increased volume of deliveries.

We deliver to all areas of Cyprus, except for North Cyprus.

We deliver free to your nearest A.C.S. Air Courier Services (Cyprus) Ltd office. 

Relax after your purchases and benefit from free delivery regardless of purchase value!

If any product is missing from your order, please contact us immediately via email at info@beutyhub.cy giving your order number and the products that may be damaged or missing and the date and time of delivery and we will be happy to assist you.

It is the responsibility of the consumer to check the receipt before the competent person of A.C.S. Air Courier Services (Cyprus) Ltd, comparing the invoice within the package received with the products received.

Beautyhub.cy supports all payment methods supported by JCC Payment Systems, which accepts Visa and MasterCard credit cards.

You can make your payment in euros. All our products are available in Euros.

We want you to feel confident when you shop with us. That's why we offer a full refund or exchange if you're not satisfied with your purchase, provided you return the product in its original condition, in its original packaging, within 14 days along with proof of purchase (Order number). Products whose packaging has been opened are not returnable.

If you change your mind and want to cancel an order before shipping, you can do so by calling us at (+357) 22676911, Monday – Friday: 08:30 – 16:00 or by contacting us via email at info@beutyhub.cy with the subject "order change" and your order number.

If you want to change a product after receiving your online order, you can send it within 14 days to the PO address. 24900, 1305 Nicosia with the presence of the original receipt.

- Your refund will be made within 14 days of receiving the products in exactly the same way as you processed the payment of your order.
- For reasons of hygiene, the following products are NOT returnable: Products that do not have a safety wrap, Eyeliners, Mascaras, Lip Glosses, Eyebrow Mascaras, Varnishes (Polish Bases, Nail Top Coats, Nail Treatments, Eyelashes, Tweezers, Eye Lash Curlers, Hand Files, Nail Clippers, Nail Scissors, Hair Clippers, Eye Pencils, Lip Pencils, Eyebrow Pencils, Hair Dye Products, Deodorants, Shaving Sets / Tools.
- Products must be returned in the original condition in which they were delivered to you.
- No refunds are given on used products returned to us.
- If an order qualified for a free gift, the gift must also be returned in perfect and salable condition, or the return will not be accepted.
- If you buy a product as a set or as a group of products under a product code, the entire set must be returned in order to make the change. Under no circumstances will we accept part returns. In such a case, we will return the items back and no refund will be given and the shipping cost will be borne by you.

Earn points on every purchase!

Every time you shop you collect points (terms and conditions apply).

The corresponding points you earn are:

For every euro of purchases, one point will be credited to your account.

To be eligible to redeem your reward points, you must have collected at least 50 points. The redemption value of reward points is per 50 reward points will correspond to one euro (€1) on any of your next purchases.

The rewards plan only exists for consumers who have created their own account in our online store and under no circumstances will consumers be entitled to collect points where they complete their online order as a guest check out.

No consumer is entitled to transfer his reward points to another consumer, from account to account and no redemption of reward points for cash is allowed.

Consumers who have terminated their account automatically lose the right to redeem any points they had.
As a member, you will have the exclusivity of being the first to enjoy offers and unique privileges through a wide range of products.

In case of a problem managing your account, please contact us by phone at +357 22 676911 Monday – Friday: 08:30 – 16:00 or via email info@beautyhub.cy so that we can resolve any problem.

Terms and Conditions
Products that are on sale or not covered by the Company's Rewards Scheme policy will not be awarded points.

Discount codes are valid for non-discounted products only, cannot be used in conjunction with any other offer and are valid for a specific period of time. We reserve the right to withdraw an offer at any time.

If your discount code still does not work after the necessary actions, please contact 22676911 Monday – Friday: 08:30 – 16:00 or via email info@beautyhub.cy before proceeding to complete your payment.

You can subscribe to the contact list when creating an account in our online store and by giving your positive consent to receive correspondence by email and/or your mobile phone (sms) or by giving us your positive consent in the respective forms that you will find in various parts of our online store for sending correspondence to your e-mail or mobile phone (sms).

You have the right to unsubscribe from our mailing lists at any time in the following ways:

In the case of e-mail you should select your deletion from the bottom of our most recent correspondence by pressing "unsubscribe" and following the relevant instructions that will be presented on your screen.

In the case of telephone messages (sms) you should send an electronic message (email) to info@beautyhub.cy with instructions "please delete my mobile phone (indicating the number) from the mailing list of your sms" and within 72 working hours your deletion will be completed.

The laws of the Republic of Cyprus shall be governed by and construed in accordance with these terms. The courts in Nicosia, Cyprus shall have exclusive jurisdiction over any dispute.

If you have any further questions, please do not hesitate to contact us at +357 22 676911 Monday – Friday: 08:30 – 16:00 or via email at info@beautyhub.cy
LA JEUNESSE LTD 24 Stasicratous, 1065, Nicosia Cyprus
VAT No 10010590D
Tax No 12010590F